It came out of the blue. You submitted references after what felt like a strong interview and were waiting to hear the good news. But then you find out one of your former bosses gave you a bad reference. Is it over? Have you lost the job?
Although I wish I could give you a simple “yes” or “no” answer, the truth is it all depends on a few things. And I’ll get to that soon. But more important is what you need to do the next time (if this job doesn’t work out) to avoid this situation.
Will a bad reference end your chances?
As a reference checker I’ve had the occasion to hear bad references from an applicant’s former boss. Or, if not exactly bad, just not glowing since for legal reasons many companies prefer managers not to go all the way and divulge the real dirt. But even a wishy-wash reference with some hemming and hawing can set off a red flag.
If I was on the fence about the applicant anyway, then the bad reference could affect the hiring decision. But if we really liked the person — and knowing there could be reasons for a poor reference that have more to do with the personality of the reference themself — it’s not a for sure deal breaker.
In either case, I made an effort to find out more from the other references. And in one case even talk to the applicant again. (Not every employer would go that far.) But it does leave a bad feeling. And can indeed be the reason for rejecting the job seeker. So you want to do everything you can to make sure your references are all in your corner!
⇒ EXTRA: Why You Should Call Your References In Advance
Can you recover from a bad reference?
I can’t guarantee that you can undo a bad reference, but I sure would give it a try. Explain to the employer as best you can any extenuating circumstances that might have caused the bad reference. If you can’t get through by phone, write them.
Even if they’ve already offered someone the job (1) the person might back out; and (2) they may have other positions coming up that they will consider you for.
This is the time to do your best to wow them with your sincerity and determination. And if you have someone in your network who works there or knows the company, ask if they can help!
⇒ How To Build Networking Connections That Last
More posts to help
Rejected? Sample Job Rejection “Thank You” Note
Job References: Sample Reference Page (with Notes)
What If Former Bosses Don’t Work There Any More
What Types of Questions Do Reference Checkers Ask?
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